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MERCHANT ACCOUNTS

CREDIT CARD PROCESSING
STANDARD ONLINE TRANSACTIONS

 

MERCHANT ACCOUNTS
Are you interested in processing credit cards payments online?
Are you a high volume merchant?
Are you looking for an easy to use online shopping cart and a virtual terminal?
Through our Offshore providers and merchant account partners (Financial Institution you will be directly dealing with) we are able to procure the best rates.
We work with reputable top Offshore Merchant banks.
Low discount rates and quick payment

 

HOW WE CAN HELP YOU
Providing Offshore Merchant Accounts, credit card processing, Internet billing, complete with free web gateway software and free corporate account for International and domestic companies, excluding gaming, adult web sites, telemarketing, travel and pharmaceuticals, in a tax-free environment.
Doing business on the Internet means finding a secure, cost-effective and reliable way to collect payment and process credit card transactions.

Due to the increased merchant controls, many other merchant account providers are unable to provide merchants with the facilities they need to process credit cards.

We specialize in quickly setting clients up so that you can start transacting business quickly, by providing secure and reliable payment processing and project a professional image with your own merchant account and payment gateway.

PAYMENT PROCESSING
With your own merchant account, the customer never leaves your site. Payment processing is performed using your secure payment gateway and communicates with their verification system to complete the transaction in a matter of seconds.
We offer reliable, cost-effective merchant account and payment gateway services through our Internet service partner.

RESTRICTED BUSINESS
Provident Bank & Trust of Belize Limited will not process for the following types of business and products:

Outbound telemarketing
Adult content or any type of pornography (bestiality, mutilation)
Gaming/Lottery activities
Ponzi Schemes
Cigars/tobacco
Pharmaceutical products
Debt consolidation, low interest credit card products and credit card protection
Network or multi-level marketing, including pyramid schemes
Sites promoting hate, racism or any form of discrimination
Products infringing on intellectual property/trademark rights

MERCHANT PROCESSING SOLUTIONS
In the modern business world, the impact of globalization is becoming increasingly important and changing the shape of doing business. It now allows merchants the facility to accept credit cards as a means of payment for their goods and services anywhere in the world via the Internet thus simplifying transactions between both the seller and buyer.

Several attractive benefits in doing business with us include:

Competitive discount rates and banking fees
Online banking services available to view your merchant settlement account
Prompt application process
Personalized customer services
Premium merchant solutions available

LIST OF REQUIREMENTS
In order to better serve you and to avoid any possible delay in opening your Merchant account, we kindly ask you to complete the following forms and comply with the given requirements. Please be advised that the company needs to be incorporated in Belize.

ACCOUNT OPENING APPLICATION FORMS
Applicant Details (Full name, type of business or occupation and contact information).
Bank Mandate
Instruction Schedule - Authorized Signatories (this section must capture the signatures and signing powers of all parties to the account) & Certified Extract of Board Meeting (required by Company Accounts).
Due Diligence Consent & Statement of Non-Resident Status (We can only do offshore banking business with non-residents of Belize).
Depository Agreement - General Terms and Conditions for deposit account.
Internet Banking & Indemnity for Facsimile, E-Mail and Internet Banking Instructions which includes a section to "Insert Code" in order to authenticate your instructions when received by any of these means. Please note that the use of code words is mandatory.
Anticipated Activity for New Accounts
Merchant Internet Questionnaire
Merchant Internet Service Agreement (Bank will provide based on approval of application).

REQUIREMENTS
References - Two bank references for each beneficial owner, signatories, director(s) to the account. The reference must be an original on the bank's letterhead and should state the name of the account, type of account, date account opened, average balances for at least 2 years, in addition to how the account is being conducted, the individual's integrity and any other relevant information. The Bank will also accept one bank and one from a certified accountant or attorney (required contents of reference remains the same)
Photo Identification - A clearly legible "certified" copy of a passport photo identification (with passport number, signature, expiration date and nationality) for all beneficial owner(s).
Copy of a Utility Bill - Confirmation of customer address by copy of recent utility bill for each beneficial owner and signatories on the account.

COMPANY DOCUMENTS
Certified Copy of Certificate of Incorporation (company must be incorporated in Belize)
Articles & Memorandum of Association in addition to Certificate of Shareholders/Subscribers
Certificate of Good Standing (if company has existed for 12 months or more) & Copy of latest Audited Financial Statements
Subscribers appointment of directors of the company & Letter of undertaking
Letter of Undertaking (applicable in the case of bearer shares - stating if the ownership of the shares changes the Bank will be informed in keeping with its obligation to know its clients)
Processing Statements (if client is an existing merchant, copies of at least 6 months processing statements)

WEBSITE REQUIREMENTS
Minimum information requirements for internet merchants’ website.

Merchant’s business trade name and the corresponding registered domain name;
A complete description of goods or services;
Merchant’s return/refund policies;
All customer service contact information; for example, electronic mail address, helpdesk contact numbers, telephone numbers – including country code, toll-free and non-toll-free numbers, facsimile numbers, etc;
Merchant’s domicile country and Transaction currency
Merchant’s delivery policy;
The country in which the Merchant is officially registered and located;
Display by Merchant of an appropriate Visa, MasterCard acceptance mark on Merchant’s Web Site
Privacy Policy

SCHEDULE OF MERCHANT SERVICES FEES

ONE-TIME SETUP FEE (NON-REFUNDABLE)

US$1500 per account

DIRECTLINK GATEWAY

US$100 (one time)

CHARGEBACK FEE  

US$25 per chargeback

PHOTOCOPY/RETRIEVAL

US$10 per retrieval request

MONTHLY MAINTENANCE FEE

US$250 per Merchant ID

TRANSACTION FEE (inclusive of declined items)

US$0.50 per transaction

ONLINE ACCESS (PROCESSING REPORTS)

$35 (Monthly)

$15 (each for additional users)

DISCOUNT RATE

Negotiable, contact the Bank

INTERNET BANKING FEE

US$10 per month per user

HOLD ON MERCHANT DEPOSIT

(10) business days (subject to negotiation)

CHARGEBACK RESERVE

10% of net deposits held for (180) days (subject to negotiation)

RESEARCH INVESTIGATION

General Research US$45.00 per hour

Detailed Research US$85.00 per hour

 OTHER PREMIUM GATEWAY SERVICES

 

Contact the Bank for details and pricing

For additional information on other related fees for this product, kindly contact us. These charges are subject to change without notice at the discretion of the Bank.

DUE DILIGENCE CONSENT FORM
Please request us The Merchant Due Diligence Form, to be completed and forwarded along with all other pertinent information to us.

We shall be your prime link with the Bank, providing you full assistance while the Merchant Account is settled.

MERCHANT SERVICES QUESTIONNAIRE
The Bank offers Merchant Acquiring Services for e-commerce merchants.

As part of the clearing process, it is required that each merchant establish a gateway link, compatible with our banker’s credit card processor’s software. Details on this will be included in our Merchant Package after your merchant questionnaire has been reviewed and pre-approved.

Our banker’s fee structure also includes a One-time (non refundable) Set-up Processing Fee. Kindly review our schedule of fees for more details.

Kindly request us the Questionnaire and complete it for our review. The information provided will assist us in developing the best solution for your business needs. Should you require any further information, please contact us.

MERCHANT ONLINE
E-commerce business continues to be at your fingertips!

To access to your merchant activity online, as soon as your Merchant Account has been activated, you will receive your username and temporary password.

You will be able to:
View/Print Processing daily and monthly statements
Retrieve/Update chargeback and retrieval cases
Ask about additional access for your accounting/chargeback officers

Contact us for further details regarding related fees involved.

MERCHANT SERVICES – FAQ’S

What card brands does the Bank process for?
Visa and MasterCard

Does the Bank process for high risk business?
No. For more details, check above Restricted Business

When is my merchant deposit available?
Net deposits are made available within (10) business days from the settled date. However this is subject to negotiation.

Is it required to have an account with your Bank?
No, prior to applying for this service you do not need to have an account however upon approval; the Bank will require that you open a demand deposit account to settle payments.

Do you offer any POS services?
No.

What is a chargeback?
This is a process that allows a cardholder to dispute a transaction appearing on his/her credit card statement. Possible reasons include unauthorized transactions, merchandise not received, duplicate charges, items received not as described, etc.

What is required to submit a chargeback?
The Bank must receive a written signed letter explaining the disputed item along with a copy of the statement showing disputed transaction within 30 days of the transaction date.

What is the approximate timeframe to resolve a chargeback?
Resolution timeframe is approximately 60 – 120 days.

What is the definition of fraud?
Fraud occurs when there is an unauthorized use of a card account number for profit to acquire goods/services. Fraud affects all players within the card business including the cardholder, the merchant, the acquirer and the issuer.

What are some types of fraud?

Skimming, Spoofing, Lost/Stolen cards, Phishing, Application Fraud, Account taken over, Counterfeit card, False Merchant Sites etc.

 

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info@eurofinanzza.com

 

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